Returns & reprints

Every sticker is printed to order with your own design, so we take care to get it right the first time. If something isn't right, we'll make it right.

If there's a problem with your order

We'll reprint or refund your order if your stickers:

• have a printing or cutting fault,
• don't match the artwork or proof you approved, or
• arrive damaged.

Please contact us within 14 days of receiving your order with your order details and a photo of the problem.

Wear & adhesion

Our stickers aren't laminated, so normal wear like scratches, scuffs and fading over time isn't a fault. Stickers that don't stick because the surface was dirty, damaged, textured or not suited to vinyl also aren't covered. Not sure if a surface will work? Ask us first.

Change of mind

Because stickers are custom made with your design, we can't offer refunds for change of mind, or for errors in artwork you supplied and approved (such as spelling mistakes). Please check your proof carefully.

Cancelling an order

You can cancel for a full refund any time before printing starts. Once printing has started, we can't cancel the order.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.