FAQ

Ordering

How do I order?

Pick a sticker type from the shop (or use the custom size calculator), choose your size, material and quantity, upload your artwork and check out. You'll see the full price, including postage and GST, before you pay.

Can I order a size that isn't listed?

Yes. The custom size calculator prices any rectangle up to 480 × 480mm. For anything bigger or more unusual, send us a message.

Do I need my artwork ready before I order?

No. You can upload it with your order, or email it to [email protected] afterwards with the name on your order.

Can I reorder the same stickers easily?

Yes. Regular customers can have their stickers saved to their account and reorder them in one click. Just ask us to set it up.

Artwork & proofs

What files can I send?

PNG, JPG, PDF, AI, EPS, SVG, CDR, PSD or TIFF, up to 50 MB each. Vector files (AI, EPS, SVG, PDF) give the sharpest result, but high-resolution images work well too.

Will I see a proof before you print?

We check every file by hand before it prints. If anything needs adjusting, we'll send you a proof to approve first.

Can you help with my design?

Yes. Small tweaks like resizing, adding a border or tidying a logo are usually no problem. Get in touch for anything bigger.

Stickers & materials

What does "kiss-cut" mean?

Our shape stickers are kiss-cut: the vinyl is cut precisely to the outline of your design, so it peels off in that exact shape. We then trim the backing paper by hand around each sticker, so the backing has a small border and won't exactly match the shape. This is different from a full die-cut, where the backing is machine-cut to the same shape.

Are the stickers waterproof?

Our gloss stickers are printed on Metamark MDL 100, an outdoor-grade calendered vinyl that Metamark rates for up to 3 years outdoors (before printing). It's water-resistant, so it handles rain and splashes, but printed life outdoors depends on sun, weather and how the sticker is used.

How long do they last?

Our stickers are not laminated, so the printed surface can scratch, scuff or fade over time with handling, cleaning and sun, especially on things that get a lot of use. They're great for packaging, branding and giveaways; for heavy-wear spots, ask us what will work best.

Will they stick to anything?

How well a sticker sticks depends on the surface. Apply to a clean, dry, smooth surface. Dirty, greasy, dusty, damaged, textured or freshly painted surfaces may not give good adhesion.

Can you print white on clear stickers?

No. We can't print white ink, so clear stickers are printed in black only.

How is size measured?

Circle and square stickers are measured across. Shape stickers are measured on their longest side.

Postage & payment

How much is postage?

$10 per order, plus $5 for every 1,000 stickers over the first 1,000, capped at $30. See shipping & turnaround.

Do prices include GST?

Yes, all prices are in Australian dollars and include GST.

Can I get a tax invoice?

Yes. Add your business name and ABN at checkout ("Ordering for a business?") and they'll appear on your order and receipt, so it can be used as your tax invoice.

How can I pay?

Checkout is handled securely by Square. You can pay by card, Apple Pay or Google Pay.